Thursday, August 30, 2007

Bad (But Funny) Advice

I saw a patient today who was having heart palpitations, probably due to drinking too much coffee. I basically advised the patient to cut back on caffeine, but had I known, I would have employed visual aids such as the one below:

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I know some patients who would benefit from these instructions in "How to Explain Yourself to a Doctor". But he left out "Answer the question the doctor asked you without rambling aimlessly through 3 or 4 other unrelated topics."

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More "Basic Instructions" here.

Wednesday, August 29, 2007

She Loves Her Doctor

Here is a good description of "usual care" vs. micropractice care from a patient's perspective:
I've waited for three hours for an appointment. I have had the temporary "doctor of the day" in a group practice override written instructions left by my midwife (who I can't see because she has to be scheduled five weeks in advance -- in fact my monthly appointments have to be "fit in"). A number of baby books have chapters on "How to select your child's pediatrician". You might as well save your breath. No matter how carefully you research your pediatrician you will see him or her only for scheduled shots. The majority of visits (head bonks, ear infections, weird rashes -- the most important visits from the patient's/parents's point of view) can't wait three weeks, so you will be seen by a rotation of nurse practitioners, none of whom will be working for the office next time you call. I've waited six weeks to see a doctor I'd hand picked to discuss surgery options, only to discover someone had changed my appointment so I'll be seeing the newly minted MD resident instead.

But it doesn't have to be like this. And right now, it isn't. Friends of ours recommended a doctor they "really liked" -- little did they tell me this was going to be a life-changing experience for our family. The first indication was her receptionist telling us that the first appointment would be for an hour...

Any more uplifting experiences with micropractices out there?

Friday, August 17, 2007

Solo on Vacation

One of the things doctors considering solo practice always want to know about is, "What about vacations? Who covers for you when you are out of town?" Some even wonder, "Can solo practitioners even go on vacation?"

In my 4th year of solo practice, I am again on vacation, this time visiting relatives on the East Coast.

In my first year of practice, I had so few patients (plus I didn't know any other solo physicians in the community that year) that I just went on vacation to Banff, Canada and had all my calls forwarded to my cellphone. No one noticed I was even out of town. But then again, I was only seeing about 1 patient a day that first summer. Seeing the Aurora Borealis and going horseback riding with my family are still unforgettable memories for me, and I am glad I was able to be with them.

By the 2nd year, I arranged for a couple of the local solo family physicians to cover for me when I went on vacation, and I agreed to reciprocate when they went out of town. It was mutually beneficial and I never got inundated with calls from the other doctors' patients. I know they didn't get a lot of calls from my patients since I made it clear I would still be accessible by cellphone and e-mail. But the longest trip I took that year was a 4 day trip to San Francisco for the Annual AAFP Conference.

By the 3rd year, I figured out how to access my office computer remotely so that I could receive faxed lab results and other reports as long as I had internet access. Hotel rooms with internet access are pretty common now. I got to go with my family to Walt Disney World and Bar Harbor, Maine last year.

This year is a little different in that I do not have cellphone access where I am staying, so I have to call in on a landline to both my office and cellphone lines to check for any messages periodically throughout the day. Fortunately, there have been few messages, hopefully because all my patients are feeling well.

Summer tends to be a slow time of year for visits to the doctor, anyways. One of these days, I'd like to try doing an online visit using my iSight video camera and maybe I won't ever have to be on vacation at all. But wait, that's probably not a good thing, is it?

Still I wonder which option more people would prefer: seeing their own doctor via online videocamera or being seen by a unfamiliar midlevel provider in a Walmart clinic? Time will tell.

For longer vacations, I have heard of other doctors using locum tenens services. Maybe someday I'll take a long enough vacation to consider that.

I have been able to spend some of my vacation catching up on my reading. I had gotten Stardust before I realized that it was being made into a movie. Luckily I finished reading it before I read any negative/positive movie reviews and my review of the book is Two Thumbs Up. I also plan to try to implement some of the elements of the Getting Things Done system with the donationware iGTD program. One can dream, after all....

In the meantime, I already have 13 patients scheduled for next week. But for now, still on vacation for a few more days.

Wednesday, August 15, 2007

Another Micropractice in the Pacific Northwest

Dr. Chad Magnuson just opened his new micropractice in Vashon Island, WA. Here is a news paper article about his new venture which is starting to sound very familiar (at least on this website):
In a world of increasingly high-tech medicine and huge practices teeming with professionals, Dr. Chad Magnuson’s new office in downtown Vashon provides a striking contrast.

Walk into his waiting room — a hallway, really, with two chairs — and no receptionist greets you.

Enter his exam room — a freshly painted yellow with maple floors and a richly hued throw rug — and see only Magnuson, his exam table and a computer that holds the latest in practice-management software. There are no nurses, no labs, no large pieces of medical equipment.

“There’s just me,” Magnuson says with a smile.

Dr. Magnuson's website is here. You can find other micropractices at www.impmap.com.

Saturday, August 11, 2007

Another Micropractice in New York

Here is yet another internet article about a doctor doing the "micropractice thing".
One thing you're not likely to do if you have an appointment with family physician Dr. Janice Pegels is spend a lot of time in her waiting room.

"I don't like waiting, so I don't like to make my patients wait, either," she says.

You'll also be booking your own appointment online and will get a reminder call from the doctor herself. When you come into the office (housed in a charming vintage home), she'll give you time -- lots of it.

"Appointments for new patients typically last for 60 to 90 minutes, while established patients typically get 30 to 45 minutes," Pegels explains. If your lab results are within the normal range, you'll receive them via an encrypted e-mail service and, if not, the doctor will call you directly.

If you're thinking this doesn't sound like a typical visit to the doctor, you're right. Pegels is one of approximately 100 physicians throughout the country who has adopted a new kind of practice, known as an Ideal Micropractice (IMP). She acts as her own receptionist, office manager and medical assistant. By doing so, she is able to keep her costs down, which translates into longer office visits for her patients.