NCQA wants your opinion

The National Committee for Quality Assurance, better known as NCQA, wants to know what you think are the most important features are of the Medical Home. Go to this link and tell them.

Personally, I thought these listed features were all important, but narrowed it down to my top 5:

1. wait time
2. seeing the same doctor or nurse
3. listens and answers your questions (well, duh!)
4. knows you well
5. access to help without making a visit

Some of these seem so basic, it makes me wonder why they even have to ask.